Serve global customers across accounts, busy but in order
Customer conversations from multiple accounts come together in one workspace: you see who is waiting at a glance, and whatever language a customer writes in, the conversation keeps moving.
Chats in one place
Customer messages from multiple accounts converge in one spot, so you stop hunting across accounts when serving.
See who is waiting
New-message alerts push waiting customers to the top, so you handle the most urgent one first.
Cross-language serving
Whatever language a customer writes in, you understand it, and your reply is translated into theirs.
Many accounts, still perfectly organized
Chats gathered
Conversations from every account are listed in one place, with no need to open each account.
Urgent first
New-message alerts push waiting customers to the front.
Translate as you chat
Inbound foreign-language messages translate automatically, and replies are translated into the customer’s language as needed.
Keep following up
Long-term customers are no longer missed, so repurchase and referrals happen naturally.