Serve global customers,
in your own language
SwiftMyChat is a customer-conversation platform: bring the conversations scattered across accounts into one place, and turn more of them into revenue.
By Capability, or by Industry
If you already know which capability you're missing, go straight to the product. If you care more about 'how peers do it', start from an industry solution.
Find a solution by capability
Browse solutions by industry
Four things that cover the whole cross-border sales chat flow
Multi-account
Log in and manage multiple WhatsApp and Telegram accounts on one computer, and stop switching back and forth.
Learn about multi-instance →Unified inbox
Messages from all accounts flow into one chat workbench — a clean, ordered view that shows who is waiting on you.
Learn about the unified inbox →Two-way translation
Translation for both incoming and outgoing messages, plus per-contact personalized translation, with no copy-paste into external tools.
Learn about translation →New message alerts
The system automatically polls for the latest messages and alerts you in real time, reducing missed and delayed replies.
Learn about alerts →From acquisition to retention, turn conversations into business
We break cross-border sales chatting into four continuous actions, each supported by the right capability.
Acquire
Run multiple accounts and ports in parallel to reach customers across more channels and regions.
Chat natively
Two-way real-time translation plus per-contact translation lets you converse fluently in your own language.
Manage the team
Admins keep track of ports and AI resources, so team operations stay organized.
Retain & repeat
Real-time alerts so nothing is missed, long-term follow-up that turns one-time buyers into repeat customers.
See how your industry puts it to work
The same tool works differently across industries. Pick one to see the pain points, scenarios and rollout advice.
E-commerce
Buyers across countries inquire and repurchase on WhatsApp and Telegram — multi-account, multilingual reception.
View the industry solution →Foreign trade / B2B
Multilingual inquiries, quoting and follow-up, cross-timezone communication across many countries.
View the industry solution →Multilingual support / BPO
Every agent serving customers from many countries, without staffing every language separately.
View the industry solution →Inbound tourism
Agencies, homestays, charter and guides: guests speaking many languages, orders from many channels.
View the industry solution →Education / study abroad
Cross-language consulting and long-term follow-up, with one-to-one advisor cycles that run long.
View the industry solution →Logistics / freight
Many clients in many languages, shipment status syncing, trust built through timely communication.
View the industry solution →Ports and resources, always in view
Every account starts as a team admin: keep track of team ports, assign AI resources, and manage members' day-to-day operations. Members keep using the client on their own computers, while admins get a clear oversight view.
Own the ports & AI resources
Team ports and AI translation resources stay with the admin, assigned to members as needed.
Manage day-to-day operations
Members' daily operations are managed in one place, with clear roles and resource visibility.
Multi-instance, translation and account safety, explained
How does SwiftMyChat work?
SwiftMyChat aggregates and runs multiple WhatsApp and Telegram instances on the client, letting you switch between accounts quickly with independent fingerprint isolation per account; it also provides translation for two-way chat content, and can translate your local input into the customer language before sending.
Will running multiple accounts get me banned?
We generate an independent fingerprint for each port and keep account information isolated; you can also set a dedicated IP proxy per port. Actual results depend on your own usage and the platform's rules.
Does chatting lag? Are group messages translated?
There is no noticeable lag, and group messages are translated directly. The system has a caching mechanism, so translations are fast.
Which systems are supported?
Windows 10 / 11 (64-bit).
Is the free version usable?
Yes. The free plan lets you experience multi-instance, the unified inbox and basic translation, with unlimited basic translations, so you can try it before upgrading.