Education: cross-language consulting, follow-up that holds
Parents and students chat directly in whatever language they use; from inquiry to admission, however long the cycle, nothing drifts. Leads from many channels gather in one place, so advisors keep their energy for students.
Pain points
Consulting across languages, follow-up over long cycles
Cross-language consulting
Parents and students may use different languages, with more than one person in the conversation.
Long cycles, easy to drop
From inquiry to application spans a long time, and follow-up is easy to forget in between.
Parallel accounts
Advisors juggle leads from many channels, with high switching costs.
Capabilities
Give advisors their energy back to the “people”
Cross-language translation
Chat smoothly with parents and students in whatever language they use.
Learn about Translation →Per-Friend Translation
Save each family’s translation preferences for consistent long-term communication.
Learn more →New-Message Alerts
Long-term follow-up runs on alerts, not memory.
Learn about alerts →