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Foreign trade: no inquiry missed, every quote followed through

Inquiries, quotes, samples, follow-up and after-sales all happen in chat: messages from customers in many countries come together in one place, you can negotiate directly even across languages, and quick replies win the deal.

Pain points

Many inquiries, mixed languages, long follow-up

Scattered inquiries

Customers from different countries and platforms are spread across multiple accounts.

Many languages

Besides English there are Arabic, Spanish, Russian and more, hard to cover alone.

Time zones & follow-up

Following up across time zones — whoever replies first is likelier to win the order.

Typical scenario

From inquiry to deal, one continuous line

1

Receive the inquiry

Real-time alerts on inquiries from multiple accounts, so new customers are seen within seconds.

2

Read the need

Foreign-language requests translate automatically, and you gauge intent fast.

3

Send the quote

Write proposals in your native language and send them out translated into the customer’s — professional and fast.

4

Follow through to the deal

Translate per friend and follow up long-term without dropping the thread.

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