[{"data":1,"prerenderedAt":102},["ShallowReactive",2],{"industry-detail-en-multilingual-support":3},{"id":4,"title":5,"blocks":6,"body":77,"crumb":83,"description":81,"extension":84,"hero":85,"meta":92,"navigation":9,"parent":93,"parents":83,"path":96,"seo":97,"stem":100,"__hash__":101},"industryDetails\u002Fen\u002F10.industries\u002Fmultilingual-support.md","Multilingual Support",[7,28,50,68],{"type":8,"alt":9,"center":9,"eyebrow":10,"title":11,"cols":12,"items":13},"cards",true,"Pain points","Not enough people, not enough languages, records that don’t stick",3,[14,19,23],{"icon":15,"tone":16,"title":17,"desc":18},"i-lucide-languages","amber","Hard to staff languages","Minor-language agents are hard to hire and keep, yet orders come from every country.",{"icon":20,"title":21,"desc":22},"i-lucide-smartphone","Too many accounts & channels","Every agent watches several accounts and channels, switching back and forth and easily losing cover.",{"icon":24,"tone":25,"title":26,"desc":27},"i-lucide-zap","ink","Easy to miss messages","With more accounts and languages, messages slip, and customers churn after a long wait.",{"type":8,"center":9,"eyebrow":29,"title":30,"cols":12,"items":31},"Capabilities","Every agent, holding up many languages",[32,37,43],{"icon":15,"tone":16,"title":33,"desc":34,"to":35,"linkLabel":36},"Two-Way Translation","Customer messages show in your native language and replies go out in theirs; hand complex phrasing to AI translation.","\u002Fproducts\u002Ftranslation","Learn about Translation →",{"icon":38,"title":39,"desc":40,"to":41,"linkLabel":42},"i-lucide-user-check","Per-Friend Translation","Set a translation strategy per customer, so many languages run in parallel without confusion.","\u002Fproducts\u002Ffriend-level","Learn more →",{"icon":44,"tone":45,"title":46,"desc":47,"to":48,"linkLabel":49},"i-lucide-users","blue","Team Management","Manage members, ports and AI resources together for more controlled shift-based serving.","\u002Fproducts\u002Fteam","Learn about Team Management →",{"type":51,"alt":9,"eyebrow":52,"title":53,"lead":54,"primary":55,"items":58},"split","For support teams","Same headcount, more languages you can take","Existing agents cover more languages with real-time translation; Team Management brings ports and AI resources under one roof, so serving scale keeps up with business growth.",{"label":56,"to":57},"Ask about a support solution","\u002Fcontact-us",[59,62,65],{"title":60,"desc":61},"More flexible scheduling","Language is no longer a hard constraint on shifts, so staffing is freer.",{"title":63,"desc":64},"Faster ramp-up","New agents need not master many languages; with translation they can serve right away.",{"title":66,"desc":67},"Resources managed centrally","Members, social ports and AI resources are allocated by the admin, giving scheduling a firmer basis.",{"type":69,"title":70,"text":71,"primary":72,"secondary":75},"cta","Let every agent cover more countries","Try translation and multi-instance on the free plan; Team Management is a built-in capability.",{"label":73,"to":74},"Free Trial","\u002Faccount\u002Fsign-up",{"label":76,"to":57},"Book a Demo",{"type":78,"value":79,"toc":80},"minimark",[],{"title":81,"searchDepth":12,"depth":12,"links":82},"",[],null,"md",{"title":86,"lead":87,"buttons":88},"Multilingual support: every agent covers customers in many countries","Whatever language a customer writes in, you understand it and reply directly in your own; conversations across accounts come together in one place, so serving is never stuck on language or headcount.",[89,90],{"label":73,"to":74},{"label":91,"to":48},"See Team Management",{},{"label":94,"to":95},"Industries","\u002Findustries","\u002Fen\u002Findustries\u002Fmultilingual-support",{"title":98,"description":99},"Multilingual Support \u002F Outsourcing - SwiftMyChat | Every agent covers customers in many countries","A SwiftMyChat solution for multilingual support and outsourcing teams: multi-instance, Unified Inbox, AI translation and Per-Friend Translation let every agent serve customers who use different languages at the same time.","en\u002F10.industries\u002Fmultilingual-support","IRY3TQoTjCUFYvuZdFHVcEyPRWOT1ZoahW9mKLJd5ls",1791907935753]